General

Customer must accept these Terms and Conditions as stated here, in order to complete a Product trade through the program

    1. Trade in & Recycling Program is provided by PC Dreams Pte Ltd (“PC Dreams” as part of a contracted service provided by PC Dreams to its partners, no cost to Customers.)
    2. “Trade in & Recycling Program” means the responsible reuse of the Product or its parts.

 

  1. Customer affirms that he/she is at least 18 years of age.
  2. “Customer” means the undersigned that is the owner of the Product or has been authorized by the owner of the Product to make decisions on the Product.
  3. The Trade in Program is provided to Apple customers by PC Dreams as an independent third party company. Apple is not a party in the transaction between PC Dreams and program Customers. Any and all transactions are solely the responsibility of PC Dreams and Customer. YOU ACKNOWLEDGE AND AGREE THAT THE PROGRAM IS BETWEEN YOU AND PC DREAMS ONLY, AND APPLE IS NOT LIABLE FOR AND DOES NOT WARRANT SUCH SERVICE.
  4. PC Dreams and Apple reserve the right to refuse, cancel, or limit the program for any reason and may change these terms and conditions at any time without prior notice.
  5. The Program is provided for lawful purposes only, to the extent permitted by law, Customer agrees to indemnify Apple, PC Dreams, its affiliate and any of its directors, officers, employees, affiliates, subsidiaries or agents from and against any claims brought against any of them arising from Customer’s breach of the terms and conditions of the Program.

Quotation & Declaration

Customer must accept these Terms and Conditions as stated here, in order to complete a Product trade through the program

1. The Product quote provided online by PC Dreams is based on the Customer’s full, truthful and accurate responses and declaration to the qualification questions as to Product type, model, specifications and condition; however, the final value will be determined once received and inspected at PC Dreams, in PC Dreams’ sole opinion.

  • If PC Dreams determines the Product value to be less than originally quoted, the Customer will have seven (7) days to accept or reject the revised quote.
  • If the Customer chooses to reject the revised quote, PC Dreams will return the Product to the Customer to the address from which it was originally sent.
  • If Customer does accept the PC Dreams revised quote within seven (7) days, PC Dreams will process the Product at the revised quote and will process the payment to the Customer.
  • All decisions are final and may not be appealed.

Personal Data & Privacy

Customer must accept these Terms and Conditions as stated here, in order to complete a Product trade through the program

1. Customer agrees that he/she has the sole responsibility to keep a separate back up copy of any files or data before handing the product over to PC Dreams and that Customer has taken reasonable steps to eliminate and delete files and data that are deemed personal or confidential. Data recovery is not a part of the program and Apple and PC Dreams accept no responsibility or liability for any lost files or data.

2. Customer acknowledges that it is his or her responsibility to remove all personal data from his/her Product, before collection by PC Dreams, including SIM, removable memory cards, harddisk, SSD, and must data clear the Product, to include a factory reset. PC Dreams is not responsible or liable for the removal of the Customer’s personal data.

Shipping Delivery

Customer must accept these Terms and Conditions as stated here, in order to complete a Product trade through the program

1. Any Product collected, other than an eligible Product, will not be paid, nor will the Product be returned to the Customer at no cost. There will be a surcharge of S$25 administration & delivery fees for returning the product. Should the delivery failed due to i.e. unavailable upon delivery arrival, forgotten and etc; there will be an S$12 surcharge for every attempt on rescheduling an appointment.

However, options for self-collection will also be available. Please visit HERE, to arrange for product return or self-collect.

2. Customer will follow the Product shipping and packaging guidelines as provided by PC Dreams on the program website, as may be altered from time to time. The Customer may otherwise provide the Product to PC Dreams in packaging to be obtained by Customer. There will be a maximum insured amount of SGD$150 for any loss or damage any loss or damage to the Product while in transit.

3. Once Customer has shipped the Product to PC Dreams, PC Dreams cannot guarantee its return to the Customer unless there is a revised quote by PC Dreams which is subsequently rejected by the Customer in a timely manner.

Payment

Customer must accept these Terms and Conditions as stated here, in order to complete a Product trade through the program

PC Dreams and Apple will under no circumstances be liable for any special, indirect, incidental or consequential damages resulting from the program. To the extent permitted by applicable law, PC Dreams, Apple and its affiliate’s entire liability, if any, from any cause whatsoever with respect to this service shall not exceed SGD$150.